Shipping Policy
Last Updated: August 2026
At Kflange (accessible via https://kflange.com), getting your order to your door is part of the experience, not an afterthought. This Shipping Policy explains exactly how a dress or top moves from checkout to your doorstep.
Because you are usually ordering something you want to wear soon, whether for a specific day or just to freshen up your rotation, we keep shipping simple: one flat rate, clear processing and delivery windows, and a tracking number the moment your package leaves us.
By placing an order with us, you agree to the shipping terms below. If something about your delivery is not answered here, email us at support@kflange.com and we will be glad to help.
Shipping at a Glance
| Topic | Details |
|---|---|
| Shipping region | United States only. We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories. |
| Shipping rate | Flat $4.95 per order, regardless of order size or weight. |
| Processing time | 1–3 business days. Orders placed after 5:00 PM EST begin processing the next business day. |
| Delivery time | 5–7 business days after shipment. |
| Total estimated time | 6–10 business days from order to delivery. |
| Carriers | USPS, UPS, and FedEx. |
| Tracking | A tracking number is emailed once your order ships. |
Domestic Shipping Only
We currently ship to addresses within the United States only. We do not offer international shipping, and we are unable to deliver to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time.
Shipping Rate
A flat rate of $4.95 applies to every order, no matter how many items it contains. The rate is shown at checkout before you confirm payment.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Our daily cutoff is 5:00 PM EST: orders placed after the cutoff, or on weekends and public holidays, begin processing on the next business day.
Delivery Time
Once your order has shipped, estimated delivery is 5–7 business days depending on your location within the United States. The total estimated time from order to delivery is 6–10 business days.
Carriers and Tracking
We ship via USPS, UPS, and FedEx, and the carrier is selected based on your location and order details. As soon as your order leaves our hands you will receive a shipping confirmation email with a tracking number, which you can use on our Order Tracking page at any time.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, we are not responsible for loss or theft. If tracking shows delivered but the package has not arrived, please check with household members, neighbors, or building management first, and allow one additional day since carriers occasionally scan early. If the package still cannot be located, email us and we will help you look into it.
Damaged Items
If your order arrives damaged, contact us within 7 days of delivery with your order number and a photo. We prioritize these cases and arrange a replacement or a full refund, including original shipping. In most cases there is no need to send the item back; when we do need it returned, the prepaid label already inside your package covers it. Full terms are in our Return & Refund Policy.
Incorrect Address
Please double-check your shipping address before placing your order, as we are not responsible for orders shipped to an address provided incorrectly. If you spot an error after ordering, contact us right away: address corrections follow the 24-hour window described in our Cancel & Change Order Policy.
Delays
Delivery estimates are not guaranteed. Delays can occur due to weather, carrier volume, or peak season demand. When a delay affects your order, we will keep you updated by email.
Contact Us
Questions about a shipment, a tracking number, or a delivery window? Reach out and we will look into it.
Kflange
Address: 1126 W Oglethorpe Hwy Lot 29, Hinesville, GA 31313, United States
Website: https://kflange.com
Email: support@kflange.com
Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST
Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.
Thank you for shopping with us. We appreciate your support.
Address: 1126 W Oglethorpe Hwy Lot 29, Hinesville, GA 31313, United States
Website: https://kflange.com
Email: support@kflange.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
